How Can We Help You Today?

Our products are meticulously handcrafted using a blend of natural oils, nourishing butters, pure essential oils, and beneficial botanicals sourced from nature. We place a high priority on utilizing organic and sustainably sourced ingredients whenever it's possible, reflecting our commitment to both quality and environmental responsibility. Every product description available on our website provides a detailed list of the specific ingredients used, so you can make informed choices based on your needs and preferences.

While our formulations rely on natural ingredients that are generally gentle, it's important to remember that everyone's skin is unique and can react differently. We always recommend carefully checking the ingredients list provided for each product to identify any known allergens or ingredients you might be sensitive to. For individuals with sensitive skin, we strongly suggest performing a patch test on a small, inconspicuous area of skin before applying the product more widely. We also offer certain products specifically formulated with extra gentle ingredients tailored for sensitive skin types.

Yes, Zlaten Dar Cosmetics is delighted to ship our products internationally to many countries around the world. The cost of shipping and the estimated delivery times will vary depending on your specific destination. You can find detailed information regarding our international shipping policies, costs, and expected timeframes on our dedicated Shipping & Returns page, which is accessible from the footer. Alternatively, you can view the calculated shipping options and costs for your order during the checkout process before finalizing your purchase.

We want you to be completely satisfied with your Zlaten Dar Cosmetics purchase. We accept returns of products that are unopened, unused, and in their original packaging within 14 days of the delivery date. If you wish to initiate a return, please contact our customer support team via email at info@zlatendarcosmetics.com. Please note, for hygiene reasons, we are unable to accept returns of products that have been used or opened.

Absolutely! Zlaten Dar Cosmetics is deeply committed to ethical practices and we are proud to state that all our products are cruelty-free. We firmly believe that beauty should not come at the expense of animal welfare. This means we never test our finished products or any of the individual ingredients on animals at any stage of development. We also diligently work with our suppliers to ensure they adhere to the same strict cruelty-free standards that we uphold.

To significantly extend the lifespan and preserve the quality of your natural handmade soap bar, proper storage between uses is crucial. The best way to store your soap is on a well-draining soap dish that allows air to circulate freely around the bar. This helps it to dry out completely between uses, preventing it from becoming soft or 'mushy'. Avoid leaving your soap in standing water, such as in a dish with no drainage or directly on the edge of the tub where water pools.

Many of our products are very gentle and suitable for use during pregnancy and breastfeeding. However, some products contain essential oils which may have contraindications during this time. We strongly recommend consulting with your healthcare provider before introducing any new skincare products, especially those containing essential oils, into your routine while pregnant or breastfeeding. Reviewing the full ingredient list for each product is also advised.